Our goal at BeTicketing.com is to make your purchasing experience easy, efficient and fun, so we can get you on your way to amazing events and experiences as quickly as possible. The following purchase policies are designed to ensure your satisfaction and understanding of the purchase process on BeTicketing.com. If you have any questions about the information below, please Contact us. Each ticket that you purchase is a license to attend a particular event, and is subject to the additional terms set forth on that ticket.
All ticket prices for events that occur in the United States are stated in U.S. Dollars.
BeTicketing.com currently accepts Visa and MasterCard.
Who You Are Buying From
BeTicketing acts as the agent to those who are promoting or otherwise providing the events for which you purchase tickets, such as venues, teams, artists' representatives and fan clubs, and promoters ("Event Providers"). When you purchase a ticket for an event that is located in the United States, then BeTicketing.com will be handling the transaction and collecting payment. For your convenience, your credit card statement will list the Event Provider as the billing contact.
Pricing and Availability
BeTicketing.com sells tickets on behalf of promoters, bands and venues, which means BeTicketing.com does not set the ticket prices or determine seating locations.
If you do not receive an order confirmation (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with our Customer Service Department whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. BeTicketing will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.
Order Processing Fees
Tickets purchased on BeTicketing.com are typically subject to a per ticket, non-refundable processing fee. In some cases, delivery prices will also be owed.
Refunds and Exchanges
Before purchasing tickets, carefully review your event and (if applicable) seat selection. Policies set forth by our clients, including venues and theaters, generally prohibit BeTicketing from issuing exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.
Event cancellation or rescheduling
In the incidence of a complete event cancellation, we will credit the card holders' accounts, of all fans who purchased tickets, for the face value of the tickets purchased. All service fees are non-refundable.
For events that are rescheduled or the venue is changed after your order has been completed, your ticket(s) will be honored on the new date and/or at the new location. To cancel your order upon a date or venue change, contact us with your confirmation number. All service fees are non-refundable.
Please note: any decisions made regarding the rescheduling or cancellation of an event are those of the event organizer and not our website.
Billing Information Verification
Orders are processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. In these cases, BeTicketing customer service will attempt to contact you, using the information provided at the time of purchase. If BeTicketing is unable to reach you after its initial attempt, BeTicketing may cancel your order and may sell your tickets to another customer without further notice.
Pricing and Other Errors
If the amount you pay for a ticket is incorrect regardless of whether because of an error in a price posted on this web site or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then: BeTicketing will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this web site or other BeTicketing operated system.
Multiple Browser Windows
When ordering tickets online with BeTicketing, please ensure you are looking for tickets and placing an order using only one browser window. Looking up tickets using multiple browser windows could result in losing your tickets or other errors.
Limitation of Liability
By purchasing a ticket through BeTicketing, you agree to the terms of this Purchase Policy on behalf of yourself and any accompanying minor. You assume all risks incidental to the event for which a ticket is issued, whether before, during or after the event.
License; Ejection and Cancellation; No Redemption Value
Event Providers reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Event Provider rules. Breach of terms or rules will terminate your license to attend the event without refund. A ticket is a revocable license and admission may be refused upon refunding the ticket's face amount. A ticket is not redeemable for cash.
You Are Subject to Search
You and your belongings may be searched on entry. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, bundles and containers.